Developers
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Recent activity by Developers-
What is third party VPN/IPSEC and what do you need from me?
You terminate the tunnel on your own firewall/concentrator and Centrii connects as the peer. Raise a ticket under Third party VPN/IPSEC with your public peer address and the local subnets to expose...
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What is the Centrii VPN/IPSEC option and how do I set it up?
A tunnel where Centrii provides and manages the config; you apply the settings we supply. Raise a ticket under Centrii VPN/IPSEC; engineering provides the peer address and parameters, then confirms...
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What does Centrii need from my site to connect?
Outbound reachability from your site to the Portal over the secure tunnel agreed at onboarding. Exact endpoints, ports and any on-site appliance are provided by your onboarding contact.
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My asset shows as disconnected - what do I check first?
Sensor/collector has power and networksite firewall/router is online and the tunnel to Centrii is upthe licence hasn't expiredif all healthy, raise a ticket under On-site connectivity with the asse...
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Who can request a renewal?
Any authorised contact on your account. Not sure if you're listed? Raise a ticket and we'll confirm.
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When should I renew to avoid interruption?
On or before the expiry date shown against the asset in the Portal. After that date, access is restricted until the renewal is applied.
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How do I renew a licence?
Reply to the licence-expiry ticket, or raise a new one, and your Centrii account manager will arrange it. General enquiries: sales@centrii.com.
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What happens when an asset's licence expires?
Access to that asset's threat, vulnerability, connectivity and compliance information in the Portal is restricted until the licence is renewed. The asset and its history aren't deleted — access is ...
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Why did I receive an "Action required: the licence has expired" ticket?
It's an automated notice raised by the Portal when an asset's licence reaches its expiry date, so you can renew before monitoring is affected.
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What is "on-site connectivity"?
The link between the sensors and equipment at your site (OT sensors such as Tenable OT, Nozomi, Dragos, Claroty; firewalls such as Fortinet, Check Point, Palo Alto, Cradlepoint) and the Centrii Por...