Connectivity, alerts, and site communications
- Why does a site show as "disconnected" in the Portal after a site outage?
- I am only receiving live data from some of my turbines (or devices), not all. Why?
- My OT Sensor is showing as offline or disconnected. What should I do?
- What is a "SIM Door Event"?
- What is a "Data Cap Threshold" alert, and what causes unusually high data usage?
- What is a "Failover Event"?
- What does an "Intrusion Activity" alert indicate?
- What is an "Unrecognised Client" alert?
- What does "Ethernet WAN Unplugged" or "Ethernet WAN Plugged In" mean?
- What is "Modem WAN Standby"?
- What does "WAN Disconnected" (and later "WAN Connected") mean?
- What does the "Connection State" alert mean? Do I need to act?
- Who is responsible for investigating a connection problem: Centrii, my ISP, or the O&M provider?
- Why have I lost communication (comms) to a site?